Workforce Communication Platform

Challenge

The Department of Motor Vehicles is seeking an enterprise-wide social collaboration platform, using an Employee Communication Applications/Intranet Packaged solution to improve employee experience and productivity via easier access to information and peer interaction for our staff.

Background

Currently, many DMV staff do not have access to email and rely on staff meetings and intranet searches for critical updates. The intranet design is lacking and is difficult to search for needed information. This results in our staff not being up-to-date on critical information and contributing to lower employee engagement survey results.

Ideas being considered:

An internal social media like platform
Internal communications as campaigns

Requirements & Outcome

Desired outcomes:

Improved information access
Link to LMS training offerings
Smart content searches
User Experience improvement for employees
Customized and “pushed” content
Reminders on obligations and tasks
Multichannel
Employee engagement and productivity tools
Campaigns, Recognition, Surveys, Suggestions
Record policy acknowledgements
Peer to peer assistance and troubleshooting
Culture of collaboration with control
Routine communication for peer to peer and top down
Work-related social feed
Manage informal collaboration time
Enabling affinity groups

Points to ponder:

DMV staff are dispersed throughout the state
Over 3k staff do not have email access
Part of HCM vs Integrated with HCM

Budget

Budget Exists

Procurement Method

None - Market Research

Application Period

February 17 through March 3, 2022 at 11:59 PM (GMT-08:00) Pacific Time (US & Canada)

Q&A Period

February 17 through March 1, 2022 at 11:59 PM (GMT-08:00) Pacific Time (US & Canada)

Are you able to help?
Let's tackle this challenge together!

Applications are closed