Applications for 'Transforming Cashiering and Inventory Management ' are closed

Transforming Cashiering and Inventory Management

The Department of Motor Vehicles is seeking a modern, integrated, and Salesforce CRM compatible solution to modernize the cashiering, auditing, and inventory management functions for our field offices, headquarters, and business partners using the soon-to-arrive Salesforce-based modern transaction system by October 2024.

Applications are closed
people doing inventory counts, auditing reports, and making payments with mobile phones, credit cards, and cash

Challenge

The Department of Motor Vehicles is seeking a modern, integrated, and Salesforce CRM compatible solution to modernize the cashiering, auditing, and inventory management functions for our field offices, headquarters, and business partners using the soon-to-arrive Salesforce-based modern transaction system by October 2024.

Background

DMV uses legacy systems (IBM EDX, CICS, Assembler) for cashiering in the field/auto clubs (cash, check, POS) and headquarters (mailed in checks), auditing and cash drawer management; and inventory management functions for accountable (numbered) and controlled (limited/tracked supply), needs to retire due to technology and resource end-of-life. With the recent modernization effort based on Salesforce underway, a more modern interoperable system needs to support the new Salesforce-based DMV core transaction management system being implemented. Current functionality around warehouse order, inventory tracking and supply management may also need an overhaul. 

Requirements & Outcome

Implement the following features: 

  • Add/Update/Transfer Workforce 
  • Control cashiering authority assignment 
  • Employee authorization 
  • Setup and Credentials 

Technician Fund Management and Reconciliation 

  • Transaction processing 
  • Payment reversals 
  • Thresholds 
  • Cash drop offs 
  • Shift close 
  • Signoffs 

Balance Transactions/Perform Audits/Deposits  

  • Balance technicians and offices 
  • Manage and report discrepancies 
  • Reversals 
  • Prepare and verify deposits 

Inventory Management 

  • Ordering 
  • Single and multi-station replenishments 
  • Returns and adjustments 
  • Transfers 

Office Change Funds 

  • Disbursements, Verification 
  • Authorize, Obtain, Replenish, Increase 
  • Transfer between managers 
  • Change order Reports 
  • Bundle log, Purge log 
  • Office inventory 
  • Item code inventory 
  • Inventory activity 
  • Transmit clearance (balanced work date) 
  • EPayment batch status 

 

For use by Field Office/HQ/AAA Technician, Field Office/HQ/AAA Manager, Control Cashiers, Warehouse, delivery vendor and integrates with the modern field office transaction system, POS system and warehouse applications. 

 

Budget

Budget Exists

Procurement Method

None - Market Research

CCIM Supporting Docs to Publish.pdf

Application Period

February 14 through March 15, 2024 at 11:59 PM (GMT-08:00) Pacific Time (US & Canada)

Q&A Period

February 14 through March 5, 2024 at 5:00 PM (GMT-08:00) Pacific Time (US & Canada)

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Applications are closed

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