The California Department of Motor Vehicles (DMV) is seeking a flexible and scalable Platform as a Service (PaaS) solution to provide workflow-based process optimization for our legacy Occupational Licensing (OL) applications.
DMV legacy systems support the provision of services to millions of California residents through 188 field offices (FO) (Inspections-16, Driver Safety-17, Industry Business Centers (IBC)-10), 3 contact centers, 186 auto clubs (AC), and over 5,900 business partner (BPA) locations throughout the State. DMV services provide a means to assess and collect the regulated fees and taxes that support many state, local, and city transportation agencies and departments. This POT effort will focus on occupational licensing requirements. The selected technology—the PaaS solution proving to be the best during the challenge phase--will serve as the basis for a larger contract to modernize OL legacy applications. The selected PaaS will ultimately serve as the platform for the replacement of DMV’s legacy VR, Control Cashiering (CC), and DL legacy systems during subsequent DXP project phases. These legacy systems, whose replacement is crucial, provide services and information to other government agencies, including law enforcement, the courts, and other State agencies.
DMV will implement a contractor-provided (“PaaS”) platform solution for OL dealer-oriented business processes that meets all administrative and technical requirements and includes the following:
Requirements Specific to this Solicitation:
This solicitation was released Cal eProcure on Friday, February 26, 2021, and can be accessed here: https://caleprocure.ca.gov/event/2740/ISD20-0066. Phase 1 Responses are due by 8:00 AM on Monday, April 26, 2021.
Only the Phase 1 Responses of Bidders who have submitted an Intent to Bid and Bidders' Library Confidentiality Statement AND have a fully approved Electronic Vendor Application of Qualifications (eVAQ) on file with the California Department of Technology by the Phase 1 Response submission due date/time will be evaluated.
CRM / Application Management, Data Collection, and Digitization
April 21 through April 26, 2021 at 8:00 AM (GMT-08:00) Pacific Time (US & Canada)
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