California DMV Challenges

Workers utilizing computers to get a multitude of work done efficiently.

DMV Wildcard Challenge 2024 - Focus on Operational Cost Reductions

The California Department of Motor Vehicles (DMV) is seeking identification of opportunities for improvement and soliciting a solution to improve the problem for our targeted services.

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Low-Maintenance Omnichannel Smart Assistants/Chatbots ​

The California Department of Motor Vehicles is seeking a Low-Maintenance Omnichannel Smart Assistant/Chatbot solution to provide secure, human-centric, contextual, personalized, and expedited customer information, transaction processing, and technical support through conversational user interfaces transaction processing, and technical support through conversational user interfaces for our customers and internal teams by July 2024..

vehicle driver tests being performed

Remote Drive Test

The Department of Motor Vehicles (DMV) is seeking an innovative solution to enhance the safety of our drive test processes and increase overall efficiency for our staff and California residents.

customers shopping at a grocery store and boarding an airplane and using their mobile devices to prove their age and identity

Accelerating Mobile Driver’s License Market Adoption with California Business and Public Services

The California Department of Motor Vehicles is seeking a creative, experimental, or proven solution to create opportunities for the use of the recently released California Mobile Driver's License to augment identity and age verification needs for our small and large businesses, and for our public sector entities to enable a convenient and cost-effective channel by December 2024.

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Mobile Technician to Bring Vehicle Related Transactions to CA Residents 

The California Department of Motor Vehicles is seeking an innovative and nimble solution to enable our technicians to provide vehicle registration and other transactions on the go for our residents in their communities, DMV events, and to our special needs customers by December 2024.

people doing inventory counts, auditing reports, and making payments with mobile phones, credit cards, and cash

Transforming Cashiering and Inventory Management

The Department of Motor Vehicles is seeking a modern, integrated, and Salesforce CRM compatible solution to modernize the cashiering, auditing, and inventory management functions for our field offices, headquarters, and business partners using the soon-to-arrive Salesforce-based modern transaction system by October 2024.

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