DMV legacy systems support the provision of services to millions of California residents through 188 field offices (FO) (Inspections-16, Driver Safety-17, Industry Business Centers (IBC)-10), 3 contact centers, 186 auto clubs (AC), and over 5,900 business partner (BPA) locations throughout the State. DMV services provide a means to assess and collect the regulated fees and taxes that support many state, local, and city transportation agencies and departments. This POT effort will focus on occupational licensing requirements. The selected technology—the PaaS solution proving to be the best during the challenge phase--will serve as the basis for a larger contract to modernize OL legacy applications. The selected PaaS will ultimately serve as the platform for the replacement of DMV’s legacy VR, Control Cashiering (CC), and DL legacy systems during subsequent DXP project phases. These legacy systems, whose replacement is crucial, provide services and information to other government agencies, including law enforcement, the courts, and other State agencies.  

DMV will implement a contractor-provided (“PaaS”) platform solution for OL dealer-oriented business processes that meets all administrative and technical requirements and includes the following:  

• Internal and external interfaces, reporting, data access capabilities, as needed 
• A centralized database 
• Secure storage at a centralized location with a backup at a separate site 
• Secure storage and transmission of data and secure, robust audit and tracking capabilities at the individual user level 
• Compatibility with state, federal, and DMV architecture standards 
• Ability to integrate with Amazon Web Services, DocuSign, and customer text and chat services  
• Provision for the ongoing support of the entire system throughout the life of the Contract 

Requirements Specific to this Solicitation:
This solicitation was released Cal eProcure on Friday, February 26, 2021, and can be accessed here:  https://caleprocure.ca.gov/event/2740/ISD20-0066. Phase 2 Responses are due in two (2) stages:

Stage 1 - Due by 2:00 PM on Monday, June 14, 2021
The following Administrative Requirements are due for Stage 1:

• Attachment 17: Key Staff Resumes (17.A - 17.F)
• Attachment 18: Key Staff  Qualifications Matrix
• Attachment 20: Key Staff Customer Reference Forms (20.A - 20.F)

Stage 2 - Due by 2:00 PM on Wednesday, June 30, 2021
The following Administrative, Technical, and Cost Requirements are due for Stage 2:

• Attachment 2B: Phase 2 Response Checklist
• Attachment 3: Cover Letter
• Attachment 12: Narrative Responses (12.C - 12.F)
• Attachment 13: Draft Project Management Plans (13.A - 13.F)
• Attachment 14: Functional and Non-Functional Requirements
• Attachment 16B: OL Cost Workbook
• Attachment 21: Productive Use Certification
• Attachment 22: Desirable Features for Platform
• Attachment 23B: Occupational Licensing "Day Zero" Checklist
• Attachment 25: Bidder Qualification Form - Phase 2

Only the Bidders engaged in the Proof of Technology (POT) effort will be permitted to submit a Phase 2 Response.