DMV Wildcard Challenge 2024 - Focus on Operational Cost Reductions

The California Department of Motor Vehicles (DMV) is seeking identification of opportunities for improvement and soliciting a solution to improve the problem for our targeted services.

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Challenge

The California Department of Motor Vehicles (DMV) is seeking identification of opportunities for improvement and soliciting a solution to improve the problem for our targeted services.

Background

DMV is seeking to gain insights from the vendor community on where they think improvements can be made in our services, channels, products, and/or back office. This challenge is an opportunity for the DMV to hear from the vendor community as DMV customers and business partners on what problems they have identified in California or another location and to solicit potential solution(s). 

Requirements & Outcome

  • Clearly identify an opportunity for improvement that you as a DMV customer and business partner have experienced in California or another location. 
  • Submit your solution to make the improvement. The proposed solution may be implemented in another state or another industry. 
  • Demonstrate the value to the state by using the solution (ROI, TCO, NPS etc…) 
Budget

Budget Exists

Procurement Method

None - Market Research

Application Period

February 14 through March 15, 2024 at 11:59 PM (GMT-08:00) Pacific Time (US & Canada)

Q&A Period

February 14 through March 5, 2024 at 5:00 PM (GMT-08:00) Pacific Time (US & Canada)

Are you able to help?
Let's tackle this challenge together!

Applications are being accepted until March 15, 2024 at 11:59 PM

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