Mobile Technician to Bring Vehicle Related Transactions to CA Residents 

The California Department of Motor Vehicles is seeking an innovative and nimble solution to enable our technicians to provide vehicle registration and other transactions on the go for our residents in their communities, DMV events, and to our special needs customers by December 2024.

citizens doing business in a park setting using mobile devices

Challenge

The California Department of Motor Vehicles is seeking an innovative and nimble solution to enable our technicians to provide vehicle registration and other transactions on the go for our residents in their communities, DMV events, and to our special needs customers by December 2024.

Background

The DMV conducts several community outreach events to provide DMV services around Driver’s License and Vehicle transactions. DMV introduced a Mobile Technician solution for Driver’s License issuance via a state-of-the-art tablet and modified system processes, replacing three suitcases of travel units previously needed to provide the same service on the go. This problem of bulky equipment and tech remains for vehicle transactions and presents logistical challenges to conduct more outreach in the communities. Additionally, we could use this solution for rapid triaging in the field offices for simpler vehicle transactions to avoid field office crowding and reduce wait times.  

Requirements & Outcome

The DMV is looking for a solution to perform vehicle registration transactions that result in on-the-spot printing and issuance of registration cards and stickers (a thermal print). DMV Kiosks perform on-the-spot printing of such indicia with a simplified inventory management (not using a sequential inventory identifier for the registration sticker but using the license plate number as the inventory number), but the kiosks are not mobile. We are looking for smart solutions to allow for issuance of registration cards (flexibility in the dimensions) and registration stickers (not flexible in the material and adhesive, but somewhat flexible in the inventory identifier and display content on the sticker as applicable within the California Vehicle Code).  

Budget

Budget Exists

Procurement Method

None - Market Research

Application Period

February 14 through March 15, 2024 at 11:59 PM (GMT-08:00) Pacific Time (US & Canada)

Q&A Period

February 14 through March 5, 2024 at 5:00 PM (GMT-08:00) Pacific Time (US & Canada)

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Let's tackle this challenge together!

Applications are being accepted until March 15, 2024 at 11:59 PM

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